I made arrangements to adopt a pair of pups, but the owners friend asked for one and she agreed. The owner offered me the mother of my pup and since i wanted two anyway (so my new babies would have playmates and not be lonely). Well the owner brought them and the pup looked fine but the momma was in sad shape. She is a shih tzu and most of her fur had been trimmed down but the fur on her but, legs, paws and belly was matted, her nails are super long and she has fleas and sores where the mats and fleas irritated her. Well I instantly fell in love with the poor mom and decided I would do what i could to make her happy and comfortable. The first thing I did was jump online and find out what I needed to do about the mats and nails, then i went out and bought scissors, clippers, 4 in 1 oatmeal shampoo, conditioner, de-tangler and skin soother, nail clippers, doggie deodorant, treats (this is all after I had prepped for getting the pups, food collars leashes crate dewormer, flea meds etc etc.) I had watched several hours of dog grooming vids and I have cut human hair for years. I did like the vids said and held and petted the dog while i held the buzzing clippers, getting her used to the sound, she didn't like them so I just scissor cut the mats off (not lifting the mats, just running the scissors along the skin very gently) . She squirmed a lot but never seemed super scared just antsy. I clipped some of the nails (only clipping a tiny bit off, the vids said the quick will recede and then i can trim more). like I said I stayed very calm and baby talked her, but now she hides behind the couch and under my bed and it's breaking my heart. I wanted to help her, not terrify her. I know that with lots of bribes and time she will begin to trust me, what I want to know is how can I make the grooming less traumatic, I know her nails have to be painfull and I want to clean up her paws, are there any groomers tricks for dogs with sensative feet? I know that many people will just say take them to the groomers, but I am on a fixed income and I saved up to get the dogs and the items I need to care for them, I know I will have to spend money vetting them because I can't do that at home, but a person can and should know how to take care of their pets basic needs. I know this is long and rambling, I just want people to know that getting dogs wasn't a spur of the moment thing, and that I am a responsible pet owner not looking to be yelled at or insulted, just informed and helped. Thank you for taking the time to read this. Any help or info is appreciated.